Beau Studio Policy

Beau Studio Policy

RESERVATION :

Eyelash Extensions, Lift and Tint services is appointments only (BOOK APPOINTMENT) . We recommend scheduling an appointment for all of other Eyelash extension services to ensure availability. To reserve any services, we require a credit card .

WE HAVE A 24-HOUR CANCELLATION POLICY :

If you feel sick, Call us ASAP. ‘PLEASE NEVER NO SHOW’, we aim to provide our clients the highest quality service and we pride ourselves on our exceptional staff. However, this is not cheap and good people are hard to find. When you reserve time with us, we always guarantee your appointment and the full service length. If you cancel within less than 24 hours of your scheduled appointment, we not only loose your business, but also the potential business of other clients who could have taken your scheduled appointment time.

For this reason we are still obligated to compensate our staff for their time as well as make up for our lost revenue. But, we’re reasonable. We understand that things “come up.”

Therefore, we only charge 50% of the services that would have been rendered and only if we cannot find another client to fill your slot.

However, if you fail to appear for your appointment without attempting to cancel your appointment beforehand, a full fee is charged to your credit card for missed appointments that are reschedule or canceled less than 6 hours or 24 hours.

This is why we require a credit card from you to guarantee your reservation

LATE ARRIVAL :

We regret that late arrivals will not receive an extension of scheduled service times & will be responsible for full service fees

JEWELRY :

We suggest you arrange for your valuables prior to your visit with us.

CELL PHONES :

To guaranty a relaxing visit for all Beau Eyelash Studio guests, we ask that you please mute cell phones or any electronic devices during your visit with us.

GRATUITIES :

Cash gratuities are accepted for exceptional services. The average gratuity for service is 18% to 20% of the total cost of the treatment. However, the gratuity you leave is entirely based on your satisfaction

BEAU EYELASH STUDIO PROMOTIONS :

Our specials can not be used or combined with any other offers, promotions or third party gift certificates.

REFUND POLICY FOR PRODUCTS PURCHASED IN OUR STORE :

Products purchased in our stores is non refundable.  All products sales are final

Be generous Through patience :

We are all learning how to move forward during this “new time” and we are doing our best with all of the new procedures in place to run on time and make time for all of our clients.

GIFT CERTIFICATE :

Gift Certificate valid for 1 year after purchased date and Can not Be Returned or Surrendered for Cash.  We are not responsible for Lost or Stolen Certificate(s).